What does it mean to verify my bank information?
All members that use a bank account as their preferred payment method for monthly statements must verify their bank information. By verifying your bank information, you are confirming that you entered in your account information correctly and that the account belongs to you. You can do so instantly online or manually.
How do I verify my bank information?
Sunscription uses Plaid, a 3rd party service that instantly and securely connects your account to your bank account. If you choose to verify instantly, you will be prompted to enter in your online banking credentials which authorizes use of your bank account for future subscription payments. You can change this payment information at any time.
If you are setting up your payment information for the first time: click Let's Get Started when selecting your payment method in your Sunscription account.
If you are re-setting or changing your payment information: under the Accounts and Payment Information section in your Sunscription account, click on the account you’d like to change the payment method for. When the new window appears, click the Change Payment Method and then select Bank Account.
My bank provider is not listed or I would like to verify manually
If your bank provider is not supported by Plaid or if you choose to verify your bank information manually, click Use Manual Verification when entering in your payment information. After you enter in the required information, US Solar will deposit two small amounts into your bank account. To verify that you entered your bank account information into your Sunscription account correctly, you will need to locate the two deposit amounts. Find these amounts by reviewing your online transaction history or by calling your bank and asking for the two amounts deposited by US Solar or Sunscription. The two small amounts will be deposited 1-5 days after you initially enter your banking information in to your Sunscription account.
Once you know the two amounts, log back in to your Sunscription account, click Verify Bank Account, and enter in the two values in the boxes provided. Do not include a dollar sign or decimal point. Example: $0.85 and $0.07 would be entered as 85 and 07.
I can't find the two deposit amounts - what should I do?
If you can't find or did not receive the two deposits, you can start over and re-enter your bank account information. First, log in to your Sunscription Dashboard and click Verify Bank Account. Then, on the left-hand side of the screen, under Need to Start Over? click the link that says Click here to start over and re-enter your account information.
You will be taken to a page where you can re-enter your account information. If you choose manual verification, don't forget to look for the two deposits in the next couple days!