Determine why your payment may have failed
Oftentimes, our system is able to determine the reason your payment has failed. Log in to your Sunscription Dashboard or review the "Payment Failed" email sent by [email protected] and look for the "Status" of the failed statement.
Update your payment method
In most cases, a payment fails due to insufficient funds in the payment account, or a change in credit card or banking information. You will either need to move funds into the existing account, or change your payment method to a valid account.